THERAPISTMATCH

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy describes how TherapistMatch handles information when you use this website and its therapist-matching and consultation-request features.

Information we collect

Depending on how you use TherapistMatch, information may include account and contact information, therapist professional-profile and licensing information, matching preferences, availability, subscription-related status, and information you choose to provide in a consultation request.

How information is used

We use information to operate the service, provide therapist matching, display eligible therapist profiles, route consultation requests to the selected therapist, administer therapist accounts and credential review, maintain platform security, and support platform operations.

Consultation requests

Consultation requests may contain personal or sensitive information. Only provide information reasonably necessary for a therapist to respond to your request. TherapistMatch is not intended for emergency communications.

Therapist profiles

Information therapists submit for their public profiles may be displayed publicly when the therapist satisfies the platform's publication requirements. Professional license information may be reviewed against applicable licensing sources.

Service providers

TherapistMatch uses third-party technology providers to operate website hosting, authentication/database services, email delivery, and therapist subscription payments. Those providers process information according to their applicable terms and privacy practices.

Payments

Therapist subscription payments are processed by a third-party payment provider. TherapistMatch does not need to store full payment-card numbers in its application database.

Security and retention

We use technical and administrative measures intended to protect information and restrict account access. No online system can guarantee absolute security. Information may be retained as reasonably necessary to operate the service, satisfy legal obligations, resolve disputes, and maintain security and business records.

Your choices

Therapists can update applicable profile information through their accounts and can stop accepting new clients. Questions concerning privacy or account information may be directed to the support contact displayed by TherapistMatch.

Children

TherapistMatch is not designed for children to independently create therapist professional accounts. A parent or guardian should be involved where required by applicable law when seeking services for a minor.

Changes

We may update this policy as the service develops. The current version will be posted on this page with its updated date.

Launch note: This policy is a website draft and is not a substitute for legal advice. It should be reviewed for the platform's final business structure, data practices, and applicable law before public launch.