THERAPISTMATCH
Terms of Use
Last updated: October 1, 2026
These Terms govern use of TherapistMatch. By using the service, you agree to use it lawfully and in accordance with these Terms.
Matching platform
TherapistMatch provides tools intended to help people discover therapists and request consultations. TherapistMatch itself does not provide psychotherapy, medical treatment, diagnosis, emergency services, or professional clinical advice.
No therapist-client relationship with TherapistMatch
Using TherapistMatch or submitting a consultation request does not create a therapist-client, physician-patient, or other clinical relationship with TherapistMatch. Submitting a request also does not guarantee that a therapist will accept you as a client. Any professional relationship is established separately between you and the therapist.
Therapist information
Therapists are responsible for information they provide about their practice, services, availability, insurance participation, fees, credentials, and professional status. Users should independently confirm information that is important to their care, including current licensure, insurance coverage, costs, and availability.
Therapist obligations
Therapists must provide accurate information, maintain any licenses and authorizations required for their services, protect account access, and comply with laws and professional obligations applicable to their practice. Platform verification does not replace a therapist's continuing professional responsibilities.
Subscriptions
Therapist professional accounts may require a paid subscription for public eligibility. Subscription status, billing, cancellation, and renewal are processed through the platform's payment provider and applicable checkout or customer-portal terms.
Acceptable use
You may not misuse the service, attempt unauthorized access, interfere with platform operation, impersonate another person, submit fraudulent professional information, scrape protected information, or use the service for unlawful purposes.
Availability and changes
We may modify, suspend, or discontinue platform features and may restrict accounts when reasonably necessary for security, legal compliance, platform integrity, or violations of these Terms.
No emergency use
Do not use TherapistMatch to request emergency or crisis assistance. See the Safety & Crisis Information page for immediate-help information.
Disclaimers
Matching results are informational and do not guarantee clinical suitability, treatment outcomes, appointment availability, insurance reimbursement, or acceptance by a therapist. Users remain responsible for deciding whether a therapist is appropriate for their needs.
Changes
We may update these Terms as the service develops. Continued use after updated Terms are posted is subject to the then-current version.
Launch note: These Terms are a website draft and should be reviewed by qualified counsel for the platform's final business structure, jurisdiction, billing practices, and risk allocation before public launch.